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People Issues

People, people, people. “My business would be great except for the employees and the customers!” I agree that working effectively with people is challenging. It ...

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Honoring the Absent

The quickest way to kill team morale and ruin trust is to allow gossip. I define gossip as communicating negatively about someone when they are ...

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Leading vs Driving People

I define effective leadership as creating a positive sustained result through others. As a coach, it is ALL about results. Question: Are you getting the ...

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Perception

There is what occurs, and there is what you perceive. Your perception is your mental processing of the stimuli produced by what occurs. Your perception ...

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Unclear Equals Unkind

     I don’t understand my employees! It’s just hard to find good people these days. I realize that recruiting and hiring good team members ...

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Courage

Did you know that the word which now means “courageous” comes from the word “barbarous”, which means “uncivilized, savage, and wild”? Often, being courageous appears ...

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Confidence

Confidence. Most of us recognize it in others, and sense it when we have it or not. It comes from a root word that means ...

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Confronting Problems

Do you have any problems in your organization? What are you doing to solve them? What conversations need to happen? Who do you need to ...

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Social Pleasing

Social pleasing is a polite, accommodating habit of extreme niceness for the purpose of being liked and accepted by others. A social pleaser would never ...

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